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Free Shipping on all orders over $75 (U.S. only). For Local Pickup, contact us! Free Shipping on all orders over $75 (U.S. only). For Local Pickup, contact us!

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Made by Hand.

Made by Hand.

All products are produced in small batches to ensure quality and freshness. Handmade with ingredients you and your skin will love!

Rinse Downtown Monroe Storefront

Location

106 S Broad St

Monroe, GA 30655

678-525-1927

Frequently asked questions

General Questions

How do I track my order?

Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order on our website or on the carrier's website.

Can I cancel or modify my order?

We try to process orders as quickly as possible, but if you need to modify or cancel your order, please contact us as soon as possible. We'll do our best to accommodate your request! Click here to see how you can contact us. We are a small but mighty team so responses might have a slight delay but we promise we are working on getting back to you!

Do you have a physical store?

Yes!! We are in Monroe, Georgia, at 106 S Broad St Monroe, GA 30655.

Product Questions

How clean are your products?

All of our products are Paraben Free, Phthalate Free, & Gluten Free. All of our products are made with 90-100% naturally derived ingredients. Our Sugar Scrubs and Body Spreads are 90-93% Naturally Derived because they contain a preservative so that they don't get all gross immediately. All of our other products are made with 98-100% Naturally Derived ingredients.  If a product is 98% Naturally derived, it contains a fragrance. We source our fragrances to be as naturally derived as possible but they are synthetic. They contain no phthalates! 

Are your products Cruelty Free?

We never test on animals, only dirty humans ;)

How long are your products good for?

Typically, we suggest using our products within 12 months of opening. 

Contact Questions

How can I contact customer service?

You can reach our customer service team by emailing info@rinsesoap.com, messaging us on Facebook- Rinse Bath & Body, or by calling us at 678-525-1927.

What are your business hours?

Our office hours are Monday to Friday 9:00am to 4:30pm EST. (Friday hours are subject to change).

Our store hours are

Monday -  9:00am to 5:00pm EST

Tuesday -  10:00am to 5:00pm EST

Wednesday -  9:00am to 6:00pm EST

Thursday -  9:00am to 6:00pm EST

Friday -  9:00am to 6:00pm EST

Saturday -  10:00am to 5:00pm EST

Sunday - Closed

**Hours are all subject to change for Holidays**

How can I provide feedback?

We welcome and value your feedback! You can email us at info@rinsesoap.com.

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